Career Success at Schmunk Gatt Smith & Associates

Life is good at Schmunk Gatt Smith & Associates because we believe strongly in putting the right person in the right job and letting them run. Want to hit the road with a group that prides itself in stellar client service, efficiency and team spirit?  Drop us a line today.



Schmunk Gatt Smith and Associates is a leading employee benefits consulting and insurance brokerage firm, servicing both the public and private sectors in BC.

SGS is located in Langley, BC and specializes in customizing group benefits programs to the particular needs of our clients.  We aim to effectively optimize client programs and guide them through the ever-changing world of employee benefits.

SGS has two immediate openings for hire; a Group Benefit Specialist and a Client Service Representative. Extensive employee benefits knowledge and prior experience working on mid-sized accounts would be an asset.

SGS provides a competitive salary, and an excellent benefits package — no doubt.

Group Benefits Specialist

You will be providing our clients with data-driven service and managing all aspects of their health & welfare benefits—from strategic and budget planning through implementation. In addition, you will be working with various SGS teams related to your clients’ administration and employee communications, and compliance.

Qualifications and Requirements:

  • 3+ years of experience with large or mid-size group employee benefits is MANDATORY
  • Proficiency in Outlook, Word and Excel and has the ability to assimilate new programs quickly
  • Project management and strong organizational skills are required
  • Group Insurance Service – assisting clients via email/phone with day to day inquiries such as completing paperwork, claim or billing issues, answering coverage questions, managing disability claims, etc.
  • Life Insurance – managing existing clientele when inquiries come in and assisting the agents in “new business” and underwriting process of new clients
  • Investments – assisting advisors with inquiries from time to time such as RRSP to RRIF conversions, withdrawals, claims, etc.
  • Group Renewal and Association Renewal Preparations
  • Assisting advisors with some day to day tasks/projects
  • Required to attend occasional meetings/events outside the office.
  • Excellent oral and written communication skills
  • Excellent organizational and follow through abilities
  • Excellent interpersonal skills and ability to work with management, clients, vendors and internal customers
  • Detail-oriented and ability to work accurately
  • Ability to multi-task and easily adjust to change
  • Demonstrated problem solving ability

Client Service Representative

You will be providing clients with exceptional customer service by going above and beyond. This position requires an individual who is highly motivated and detail orientated. Managing a large block of business while maintaining an exceptional degree of accuracy and a positive attitude!

Qualifications and Requirements:

  • 3+ years of experience in an office environment, group benefit experience is an asset
  • Highly customer service oriented
  • Proficiency in Outlook, Word and Excel and has the ability to assimilate new programs quickly
  • Assisting advisors with some day to day tasks/projects
  • May be required to attend occasional meetings outside the office.
  • Occasional book-keeping tasks/paying bills
  • Group Insurance Service – assisting clients via email/phone with day to day inquiries such as completing paperwork, claim or billing issues, answering coverage questions, managing disability claims, etc.
  • Group Renewal and Association Renewal Preparations
  • Answering occasional phone calls when the receptionist is unavailable
  • Excellent oral and written communication skills
  • Excellent organizational and follow through abilities
  • Excellent interpersonal skills and ability to work with management, clients, vendors and internal customers
  • Detail-oriented and ability to work accurately
  • Ability to multi-task and easily adjust to change
  • Demonstrated problem solving ability

Please send your resume by email to success@schmunkgattsmith.com with “SGS Careers” in the subject line.



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